I bought 5 tins of Infant milk powder from the Salmiya Co-op . That was yesterday. But AJ was refusing to drink the milk , I figured out that the milk powder was almost near expiry and wouldn’t dilute properly so he was crying the whole night . First thing in the morning I headed down to the Salmiya Jamiyya . As soon as I entered the Jamiyya I was stopped by the security guard from some Al Abraj co. After explaining my case I was then lead to another security guard inside the Jamiyya , I was already feeling like a criminal who was caught red handed , in my case I was only exchanging the near expiry milk powder ( i know i should have checked before buying , sorry i am not perfect).
The security guard inside said ‘not possible , go, go ”
“ I was like WTF ? why ? I have the receipt and it was just yesterday that I bought this milk . He was like “no ,no , Go , go “ . as if some stray dog had wandered inside the Jamiyya
This usually happens to me when I speak to non Kuwaiti Arabs , because I am an Indian National who looks like an Arab and speaks Kuwaiti dialect which often doesn’t go well with other Arabs (Surprise, surprise), but i only know Kuwaiti dialect . I told the guard “Please call the manager,I want to speak to him “ . He took the microphone and called the Manager several times , after few minutes , I saw the guard was nodding his head to some one , some hapless Lebanese looking guy approached me , the security guard intervened and starts to explain to him , i told the guard ” please step aside , let me talk to the him myself” . And I explained to him , told him how the milk was just about to expire in a month and my son wouldn’t drink it and all I want is to exchange it to something else, not asking for a refund .
To my surprise He was rude , very rude , (may be he got upset CZ an Indian made him come down to his desk ), he told me “Ministry of Health “ does not permit the exchange of Infant Milk powder “ ( By now , I was feeling that the Security guard had already decided my fate , may be they are ‘best buds or something”)
I was like WHAT? WHY?
He said it’s the rule and it is written up here .
I looked up , there was something written in Arabic , since i don’t read Arabic I read it as “ Idiots Work here, If you are Indian ,go away , don’t fuck around ” but he said it’s written “ Infant haleeb ..Mafi tabdeel”
Howly crap ! I pleaded, I have worked in FMCG for many many years and I know that the supplying company replaces the unsold/expired items, so there is no one is losing here . I tried to convince him but what the arrogant was “if you purchased the milk and stepped out side the Jamiyya door even for a minute , and came back , I will not exchange” ( i wonder if he had the guts to say this to a Kuwaiti)
ahhhh… Real insult , he was rubbing salt to my already insulted manhood . I said “I will complain”
He said “K-fuck” ( kayfuck means as you wish) “ if you have Wasta , go complain to Health Ministry and see if they will allow you to exchange “ .
I said “I will write it in the news papers”
He said “K-Fuck”
I was furious and threatened him of throwing the four milk tins in the garbage .
Once again I was “K-Fucked “
Now ! I am a cool man but lose my temper very quickly , I just pulled the dust bin under his seat and dumped the four milk tins with a big thud and walked out with a spat at the stupid Jamiyya and the retards who work there….. Drove all the way to LULU super market. My bill was KD 40. Jamiyya’s loss was LULU’s gain , thanks to the K-fucking idiot .
And they cry about Jamaiyya’s not doing well in Kuwait , with rude/racist staff and stupid exchange policies like these who wants to buy from the stupid Jamiayya ? its over priced anyways compared to all the private hyper market.
I have myself to blame ! Although I got K-fucked for 8KD , Jamiyya lost a valuable customer . InshaAllah soon you will go out of business and Wal Mart will take over you. You have been cursed by my Son’s milk .
Salmiya Co-Op … You have been K-fucked for life . I will never step foot inside you . “Kayfi ” or the good Egyptians would say “Mazagi”