Why I will never Shop at City Centre again

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Remember the last time I wrote about the honest employees of Sultan Centre? Such customer service is hard to find, I say this espcially after meeting a disrespectful employee of City Centre Salmiya.

My wife wanted to buy a suit, so we head to Souk Salmiya, after browsing few shops we enter City Centre. My wife liked couple of suits so she wanted to try, surprisingly the trial room was closed. So we request the a lady worker who bluntly said, “the trial room is closed because of promotion” .So I ask her “if the suit does not fit/like can we refund” she says “No refund only exchange”

So I asked the gentleman who looked like supervisor at the section “can you make an exception and open the trial room only for a while” . He refuses saying “if we open for you we have to open for everyone, but you can refund” … “NO REFUND SIR” shouts the lady from the back.

So I went to the City centre “Manager” who was kind enough to escort us to the trial room and “ordered” Mr Imran to open the trial room, guess what??? Imran somehow sweet-talks the manager and sends my wife to the store room, which is a “glass door” and SHE HAS TO CHANGE UNDER THE STAIRCASE WHILE MEN ARE WATCHING FROM OUTSIDE”

We just stormed out of CityCentre, we have never been insulted by any one like this before. What a shame!! A leading business centre asking a woman to change dress under the stairs in front of everyone!!! I wonder if Mr Imran would allow his sister or wife to change dress while men peeped from outside. And what kind of store manager City Cenre has who is incapble of making his subordinates obey him??

This is the last time I visited City Center, they seriously need to take lesson from Sultan Center employees on HOW TO RESPECT CUSTOMERS.

WTH happened to Avenues Phase 1?

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OK i have been out of the country for couple of months, if you remember my Grand avenue review I had advised to avoid visiting the Avenues Mall on weekends. Looks like people to it seriously (#JK). So here I am today on a Thursday, first I was shocked to see the empty lanes, next I found parking so easily, third a sore site of a shop which is shut and finally “where is the crrrrrrowd????

As I had said before Avenues is competition within, since we are not a tourist nation this was bound to happen. I hope unlike Marina Mall which didn’t care about the diminishing footfall, The Avenues Mall management will “try” to bring back footfall to phase 1 .. like seriously.

IKEA chair & a Freak accident

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So I haven’t blogged for a week now, there are some serious issues with my health which will have to be dealt with soon. Meanwhile apart from the “usual” stuff, the CT scan that I had done last week showing that Imy back bone is a mess, unless I don’t take care of my posture while sitting on the internet I am headed for disaster. The missus has been insisting on buying a proper chair for ages now, so I finally gave up and bought this chair which is marked down for 17KD as IKEA’s first Thursday promotion. While entering The avenues saw this car which is lying between the palm trees. Don’t know how it got there but hope the (lady?) driver is safe.

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Morgan De Toi coming soon to Marina Mall … again

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I don’t understand how certain businesses works, I mean the current H&M used to NEXT then they shifted to the other side of Marina Mall, Bath & Body works used to be Foot Locker before it went on a hiatus for about a year then  re-appeared adjacent to River Island, Top Shop was Boots and Boot was Liz Clairborne, Boggi was Pull & Bear which replaced OVS.. I mean this list is really long. But cut to the chase, If I am  an owner of an Interior décor company I for one certainly wouldn’t be complaining with brands shifting locations. 

  Joining this list above is Morgan De Toi, few years ago it used be where Aqua is located right now, failed badly and was replaced by Aqua. Now it is making a come back at Marina Mall in front of Va Va Vroom.

I guess people know their business and I should mind my own.

While You are at the Supermarket ….

In the west there are best bagger awards for people who work at the supermarkets, in the Middle-east we have nothin. The baggers are hired for as low as KD20 a month and every time we buy groceries they analyse you carefully to see if you will pull out that ‘100 fills’ as a reward for bagging or pushing your trolley to your car.

But before I say anything let me clarify, I am NOT generalizing or being judgemental to people who work as baggers. There are “the good and the bad and the ugly” in every profession, baggers are no exception. When ever I shop at any of the supermarkets in Kuwait I am always extra cautious, after a long walk between the isles and waiting in a long line at the billing station we tend to look at the rising cash register while blindly trusting the bagger that he will honestly bag all the things you just bought. Big mistake! I have caught baggers several times shoving small things like chewing gum, chocolates, razor blades under the plastic bags, but while caught they pretend to be innocent with an instant apology for something which looks like a ‘honest mistake’ to the naked eye.

Today, I was at my favourite supermarket and I bought a BIG tray and lot of other things, as usual I was staring at the cash machine and walked off with whatever bags the bagger handed me over, but as soon as I reached the door (luckily) I realized that the tray was missing. So I ran back to the cash machine, like I said, the bagger was as usual ‘oh sorry sir, blah blah blah’ , I wanted to give him a piece of my mind, but you can’t accuse someone for ‘honest mistake’ can you?

Next time I will be more careful.

Mall Review: Al Bairaq Mall – Kuwait

Three years (not) too late  finally I made up my mind to visit Al Bairaq Mall in Egaila Kuwait. If you are an expat and have lived your entire life in Salmiya without venturing anywhere ‘outside’ (like me) this is a good place to start with. It was quite difficult to navigate this place  but thanks to google maps finally we were able to locate the mall. It’s a massive mall consisting of 4 floors of shopping and Multiplex Cinema with ample of space for free parking. The best thing I liked about Al Bairaq Mall is that it has variety; from Gucci to H&M to Centre Point it’s quite a shopping experience for people from every walk of life. If you are an ‘economical’ shopper this is a must visit place. 

 The crowd is a ‘little different’ from the usual crowd you get to see at other malls in Kuwait, because of which I didn’t dare to click any pictures. The last time I tried to take a picture (of my wife) inside a mall in Fahaheel I was attacked by a one-eyed Ninja, you know what I mean?  The mall is sparkling clean, and the ‘passive smoke’ factor is considerably low compared to the toxic air you breathe in other popular malls of Kuwait. The essential (junk) food-court has a wide variety of flavors like KFC, Pizza Hut, Subs&Wraps and the new addition Rock House Sliders to name a few. Also there is a small ice skating rink. 

The toilets are clean, only issue is they don’t keep tissue papers inside toilet, so if you are a westerner you might wanna carry ample of tissue with you. 

In all, it was one awesome experience doing something different from our Friday routine (i.e ‘let’s go to ______ mall and eat Shawarma’) I Would definitely want to visit Al Bairaq often, also this place will soon become a major ‘shopping joint’ as I discovered two more new malls (Al Lilwan and Gate Mall which is under construction) on my way back.

(Check Pics here)

Using K-net?

If you are using K-net ( debit or Credit) and the transaction comes void/bank unavailable etc etc please do not throw the reciept. Customers of mine use the card for KD42 and the reciept said ” transacation Void” but poor fellow recieved a message from his bank that money was deducted . Anyhoo after a little of argument ( he didnt want to pay twice) finally i called the K-Net company and explained the situation and “Had the transaction reversed” . And he promptly got a message again from the bank that money was reversed.

I pity all those people who threw away thier ‘void/cancelled’ reciepts ( too many of them).
So check your account if something like this should happen to you.